We’ve all been there. You’re logging into WordPress, going to edit some pages with Elementor, and then it refuses to load. There is an error message that says, “The preview could not be loaded.” The debug log might not show much, but nonetheless, you can’t edit your page! You’ve even tried Safe Mode with no luck either! Well, we have the fix for it! There’s official Elementor documentation for it, listed here: Elementor Help, but that’s still a little bit unclear.
Simple Fix:
Go into Settings > Permalinks and then resave it. It’s that simple! What this does is it resaves the .htaccess file. This regenerates the .htaccess rules, making them fresh and clearing out any issues with the files. Official Elementor documentation says to switch to a Plain permalink structure; however, we don’t think that is necessary.
Now, if that doesn’t work, we have a few more things you can check:
- Clear ALL caches on your server and site. This includes any caching plugins, your browser cache, and any server cache like Memcache, Varnish, or Object Cache Pro.
- Check for redirects with a redirect plugin. They can be causing issues with Elementor loading.
Hopefully, this article was a helpful addition to Elementor’s official documentation. This is based on our experience with over 200 sites, and we’re confident this can help you in a pinch!
