Celebrating a Milestone: ClikIT’s New Internal Ticketing System Logs 1000 Entries

by | Jul 18, 2023

We have some exciting news to share with you! Here at ClikIT, a leading website and development company, we have achieved a significant milestone with our new internal ticketing system. Since its launch on September 26th, 2022, this system has been transforming the way we track customer requests. Today, we are proud to celebrate the logging of 1000 entries.

Since September 26th, 2022, we have successfully solved an average of 4.95 tickets per business day. “The Tracker” as it’s referred to internally has been a key part in ensuring that we’re setup for success. Even more, with the announcement of our new support email and helpdesk, we’re able to help our customers quicker!

As we continue to log entries and solve tickets at an impressive rate, we remain committed to pushing the boundaries of technological advancement. With our internal ticketing system, we aim to continuously enhance our offerings and set new industry benchmarks.

Written By Blake Whittle

Owner of ClikIT, Blake has been involved in WordPress since 2014. Once designer & developer, now he manages the team at ClikIT and provides project management & strategic vision to their clients. Now, he's leading the change at ClikIT to become a plugin company.

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